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Hotel Director of Security in New Orleans, LA at United Security Services, Inc.

Date Posted: 5/1/2018

Job Snapshot

Job Description

Interested in a rewarding career, providing outstanding customer service and hospitality? Then we may have an opportunity for you!

Due to our continued growth, United Security Services, Inc., is currently seeking an energetic, organized, goal-oriented professional to lead and serve as an overnight Hotel Director of Security.

United Service Companies was established in 1965 and has grown to become America’s premiere service provider with five nationwide service divisions, including United Security Services, Inc. Our management team has more than 200 years of combined experience in law enforcement, Hotel Security, and the convention and trade show industry, making us one of the most knowledgeable security providers in the business. Visit us at

Job responsibilities

  • Provide a safe and welcoming environment for guests and fellow hotel personnel

  • Patrol guest areas for unusual, dangerous, or illegal activity and unauthorized individuals

  • Maintaining exceptional communication, hospitality, and interpersonal skills

  • Complete security checks and follow post orders as directed by the hotel

  • Report necessary incidents and occurrences during each scheduled shift

  • Assist with Employee timekeeping

  • Training of new team members

  • Assisting with Employee corrective counseling

  • Assist with staffing open shifts

  • Uphold a professional appearance and demeanor

Job Requirements


We are looking for a Director of Security for a high-profile hotel, who combines meticulous professionalism with a friendly, welcoming, and energetic personality. As you will manage a team, you must always be willing to roll up your sleeves leading by example, demonstrating self-confidence, energy and enthusiasm, operating the hotel as though you were welcoming guests into your own home. It is also important that you have excellent communication, interpersonal and presentation skills as well as the ability to effectively lead, influence, and encourage others.

Specific qualifications for the role include:

  • Associate’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major, a plus

  • Must have a valid LA State Security Guard License

  • Must be a certified Fire and Life Safety Director (COF F89)

  • 2 years’ experience in the guest services, front desk, housekeeping or related professional area (experience requirement can be waived with an Associate’s degree)

  • Employee time keeping experience

  • Ability to work in a fast-paced environment

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

  • Ability to speak effectively before groups of customers or team members of organization

  • Quality Assurance Inspections experience and/or a proven ability to motivate teams to perform QA inspections at the highest level of detail

  • Proficiency with computer applications using MS Office-based software

  • Must have flexible availability

  • Must be able to pass a drug screening


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